Human-computer interaction no longer only concerns a single user in front of their computer. An increasing number of modern systems are inherently social, involving a large group of users to collaborate, discuss, ideate, solve problems, and make decisions together via social interaction. This course focuses on crowdsourcing and social computing, two of the most important concepts in the era of interaction at scale. This course will cover major design issues and computational techniques in building crowdsourcing and social computing systems.
Changes from the 2016 course: The course now covers a broader scope by including social computing; The reading load is reduced and includes more accessible articles.
This is a highly interactive class: You’ll be expected to actively participate in activities, projects, assignments, and discussions. There will be no lectures or exams. Major course activities include:
| Week | Date | Topic | Reading (response indicates a reading response is required for the article.) | Due |
|---|---|---|---|---|
| 1 | 8/29 | Introduction & Course Overview (PDF) | ||
| 1 | 8/31 | Part 1: Crowdsourcing Introduction to Crowdsourcing and Human Computation (PDF) - Discussion by Juho (PDF) |
(1) Howe, Jeff. "The rise of crowdsourcing." Wired magazine 14.6 (2006): 1-4. (2) Quinn, Alexander J., and Bederson, Benjamin B. "Human computation: a survey and taxonomy of a growing field." CHI 2011. |
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| 2 | 9/5 | Crowdsourcing Platforms (PDF) - Discussion by Kamil and Muso (PDF) |
(1) response Ipeirotis, Panagiotis G. "Analyzing the amazon mechanical turk marketplace." XRDS: Crossroads 17.2 (2010): 16-21. (2) Katz, Miranda. "Amazon's Turk Crowd Has Had Enough." Wired. 2017. (3) Geiger, David, et al. "Managing the Crowd: Towards a Taxonomy of Crowdsourcing Processes." AMCIS. 2011. |
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| 2 | 9/7 | Crowd Workers (PDF) - Discussion by Jiyoun (PDF) |
(1) response Irani, Lilly C., and M. Silberman. "Turkopticon: interrupting worker invisibility in amazon mechanical turk." CHI 2013. (2) Martin, David, et al. "Being a turker." CSCW 2014. (3) Bigham, Jeffrey P. "My MTurk (half) Workday." |
Assignment 1: Be a Crowd Worker Project 0: Team Formation |
| 3 | 9/12 | Programming Paradigms (PDF) - Discussion by Gautam & Lucas (PDF) |
(1) response Little, Greg, et al. "Turkit: human computation algorithms on mechanical turk." UIST 2010. (2) Little, Greg, et al. "Exploring iterative and parallel human computation processes." Proceedings of the ACM SIGKDD workshop on human computation. 2010. (3) Kittur, Aniket, et al. "Crowdforge: Crowdsourcing complex work." UIST 2011. |
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| 3 | 9/14 | Workflows (PDF) - Discussion by Sungmin & Woo Jin (PDF) |
(1) response Bernstein, Michael S., et al. "Soylent: a word processor with a crowd inside." UIST 2010. (2) Kulkarni, Anand, Matthew Can, and Bjoern Hartmann. "Collaboratively crowdsourcing workflows with turkomatic." CSCW 2012. (3) Chilton, Lydia B., et al. "Cascade: Crowdsourcing taxonomy creation." CHI 2013. |
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| 4 | 9/19 | Quality Control 1 (PDF) - Discussion by Chae-Ryn (PDF) |
(1)response Harris, Mark. "How a lone hacker shredded the myth of crowdsourcing." (2) Snow, Rion, et al. "Cheap and fast---but is it good?: evaluating non-expert annotations for natural language tasks." EMNLP 2008. |
Project 1: Ideas |
| 4 | 9/21 | Quality Control 2 (PDF) - Discussion by Kyung Je (PDF) |
(1)response Ipeirotis, Panos. "Worker Evaluation in Crowdsourcing: Gold Data or Multiple Workers?" (2) Rzeszotarski, Jeffrey, and Aniket Kittur. "CrowdScape: interactively visualizing user behavior and output." UIST 2012. |
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| 5 | 9/26 | Realtime Crowdsourcing (PDF) - Discussion by Bolat & Thao (PDF) |
(1) response Bigham, Jeffrey P., et al. "VizWiz: nearly real-time answers to visual questions." UIST 2010. (2) Bernstein, Michael S., et al. "Crowds in two seconds: Enabling realtime crowd-powered interfaces." UIST 2011. (3) Lasecki, Walter S., et al. "Real-time captioning by groups of non-experts." UIST 2012. |
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| 5 | 9/28 | Machines and Crowds (PDF) - Discussion by Zhantore (PDF) |
(1) response Laput, Gierad, et al. "Zensors: Adaptive, rapidly deployable, human-intelligent sensor feeds." CHI 2015. (2) Cheng, Justin, and Michael S. Bernstein. "Flock: Hybrid crowd-machine learning classifiers." CSCW 2015. (3) Sankar, Shyam. The Rise of Human Computer Cooperation. TED Talk Video (12 mins). |
Project 2: Story |
| 6 | 10/3 | No Class (Chuseok) | ||
| 6 | 10/5 | No Class (Chuseok) | ||
| 7 | 10/10 | Project Pitches 1 | ||
| 7 | 10/12 | Project Pitches 2 | Project 3: Pitch | |
| 8 | 10/17 | No Class (Midterm Exams) | ||
| 8 | 10/19 | No Class (Midterm Exams) | Project 4: Low-fi Prototype | |
| 9 | 10/24 7pm 10/31 |
Application: Learning & Feedback (PDF) - Discussion by Hyungyu & Andreas (PDF) |
response : choose one from (1)-(3) (1) Weir, Sarah, et al. "Learnersourcing subgoal labels for how-to videos." CSCW 2015. (2) Bragg, Rector, & Ladner. "A User-Powered American Sign Language Dictionary." CSCW 2015. (3) Luther, Kurt, et al. "Structuring, Aggregating, and Evaluating Crowdsourced Design Critique." CSCW 2015. |
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| 9 | 10/26 7pm 10/31 |
Application: Civic Engagement & Accessibility (PDF) - Discussion by Dongkwan & Chan Ju (PDF) |
response : choose one from (1)-(3) (1) Haklay, Mordechai, and Patrick Weber. "Openstreetmap: User-generated street maps." IEEE Pervasive Computing 7.4 (2008): 12-18. (2) Kim, Nam Wook, et al. "Budgetmap: Engaging taxpayers in the issue-driven classification of a government budget." CSCW 2016. (3) Guo, Anhong, et al. "VizLens: A Robust and Interactive Screen Reader for Interfaces in the Real World." UIST 2016. |
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| 10 | 10/31 | Part 2: Social Computing Introduction to Social Computing (PDF) - Discussion by Sovanny (PDF) |
response : choose one from (1)-(2) (1) Grudin, Jonathan. "Why CSCW applications fail: problems in the design and evaluationof organizational interfaces." CSCW 1988. (2) Ackerman, Mark. "The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility". Human-computer interaction 15.2 (2000): 179-203. |
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| 10 | 11/2 | Communication Tools (email, teleconferencing) (PDF) - Discussion by Olzhas (PDF) |
(1) response Hollan & Stornetta. "Beyond Being There." CHI 1992. (2) Viégas, Golder, & Donath. "Visualizing Email Content: Portraying Relationships from Conversational Histories." CHI 2006. (3) Venolia, Tang, & Inkpen. "SeeSaw: I See You Saw My Video Message." MobileHCI 2015. |
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| 11 | 11/7 | Collaboration Tools (peer production, innovation) (PDF) - Discussion by Hyoungwook & Wonkeun (PDF) |
response : choose one from (1)-(2) (1) Kittur & Kraut. "Harnessing the wisdom of crowds in wikipedia: quality through coordination." CSCW 2008. (2) Vaish et al. "Crowd Research: Open and Scalable University Laboratories." UIST 2017. |
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| 11 | 11/9 | Discussion Tools (forum, Q&A) (PDF) - Discussion by Hyunwoo & Adi (PDF) |
response : choose one from (1)-(2) (1) Zhang et al. "Wikum: Bridging Discussion Forums and Wikis Using Recursive Summarization." CSCW 2017. (2) Mamykina et al. "Design Lessons from the Fastest Q&A Site in the West." CHI 2011. |
Project 5: Mid-fi Prototype |
| 12 | 11/14 | Social Networks 1 (Facebook) (PDF) - Discussion by So Hee & Hyeungshik (PDF) |
response : choose one from (1)-(2) (1) Gilbert, Eric, and Karrie Karahalios. "Predicting tie strength with social media." CHI 2009. (2) Eslami, Motahhare, et al. "I always assumed that I wasn't really that close to [her]: Reasoning about Invisible Algorithms in News Feeds." CHI 2015. |
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| 12 | 11/16 | Social Networks 2 (Twitter) (PDF) - Discussion by Ina (PDF) |
response : choose one from (1)-(2) (1) Marcus, Adam, et al. "TwitInfo: Aggregating and Visualizing Microblogs for Event Exploration." CHI 2011. (2) Manjoo, Farhad. "How Twitter Is Being Gamed to Feed Misinformation." The New York Times, 2017.05.31. |
Assignment 2: Analyze Crowdsourcing Platforms |
| 13 | 11/21 | Incentives & Gamification (PDF) - Discussion by Jae Hoon & Adil (PDF) |
response : choose one from (1)-(2) (1) Beenan, Gerard, et al. "Using social psychology to motivate contributions to online communities." CSCW 2004. (2) Cooper, Seth, et al. "Predicting protein structures with a multiplayer online game." Nature 466.7307 (2010): 756-760. |
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| 13 | 11/23 | No Class (Project Work Time) | ||
| 14 | 11/28 | Large-Scale Online Experimentation (PDF) - Discussion by Namung (PDF) |
response : choose one from (1)-(2) (1) Reinecke, Katharina, and Krzysztof Z. Gajos. "LabintheWild: Conducting Large-Scale Online Experiments With Uncompensated Samples." CSCW 2015. (2) Kohavi, Ron, et al. "Online controlled experiments at large scale." KDD 2013. |
Project 6: High-fi Prototype |
| 14 | 11/30 | The Future of Crowdsourcing & Social Computing (PDF) - Discussion by Simon (PDF) |
(1) response Kittur, Aniket, et al. "The future of crowd work." CSCW 2013. (2) Woolley, Anita Williams, et al. "Evidence for a collective intelligence factor in the performance of human groups." Science 330.6004 (2010) |
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| 15 | 12/5 | Final Presentations 1 | ||
| 14 | 12/7 | No Class (Undergrad Admission Interviews) | ||
| 15 | 12/8 (7pm) | Final Presentations 2 | Project 7: Final Presentation | |
| 16 | 12/12 | No Class (Final Exams) | ||
| 16 | 12/14 | No Class (Final Exams) | Project 8: Final Paper & Video |